RENTAL QUALIFICATIONS AND OTHER FREQUENTLY ASKED QUESTIONS
WHAT IS THE PROCESS OF RENTING A HOUSE FROM YOU?
Please visit our "Renters" page for more information about our process and guidelines.
To schedule a showing you must have an approved showing application. After submitting a showing application the appropriate agent will be in contact with you if your application is approved for the property of interest. The agent may email you a link to virtually tour the property and further steps to continue. Please check your spam folder for possible email correspondences after submitting an application. If further interested after viewing the virtual tour you may either complete the background and credit check to further the process or schedule a physical showing. If after the showing you would like to sign a lease all residents over the age of 18 must submit a background and credit check (fees apply) in order to lease a property.
HOW DO I GUARANTEE MY APPLICATION'S SPOT IN LINE FOR A PROPERTY?
All of our properties are first come, first served for applicants. We will process COMPLETED applications in the order they are received. You must have an approved application and completed background and credit check to sign a lease. We do not "hold" any properties.
WHEN IS RENT DUE?
Rent is due on the 1st of every month. Rent is considered late if not received on the 5th of the month. Any rents paid after the 5th of the month are subject to a $50 late fee.
DO YOU ACCEPT PETS?
Each one of our owners will let us know whether or not they are willing to accept a pet in their property or not. We will typically include this information in the advertisement. If you are not sure if your pet will be accepted, you can call to check and confirm with us before submitting an application.
If pets are allowed at the property you are renting, there will be a pet fee involved which will be included in the advertisement.
HOW LONG WILL IT TAKE TO PROCESS MY APPLICATION?
We try to process and be in touch via email with all approved applicants within 48-72 business hours to schedule a showing or with a link to virtually tour. The background and credit check process starts immediately after you fill out the background/credit check form online.
WHAT PAYMENT TYPES DO YOU ACCEPT?
Background/Credit Check fees, Security Deposit, Pet Fees, and your first month of pro-rated rent will all be collected at or before the lease signing. These items all need to be in certified funds: money order, cashier’s check, etc. and turned into our office. If you are out of state, you mail us the certified funds (we recommend that you get tracking on your package in this case).
For monthly rental payments, you can pay in one of the following ways: certified funds, personal check, or online with an e-check, automatic draft, mastercard, visa, or discover card. (fees may apply for using a credit card).
If a personal check is ever returned as Non Sufficient, you will be charged a $25 NSF fee, and will be required to pay in certified funds moving forward.
CURRENT RESIDENT FAQS
HOW DO I PAY RENT OR REQUEST MAINTENANCE?
Upon setting you up in our system, you should receive an activation notice to setup your Tenant Portal. This will allow you to pay rent online, setup recurring online payments, and submit maintenance or repair requests. You can also call our office to request maintenance or drop by the office to deliver payment in cash, check, money order, etc.
HOW DO I SUBMIT MY 30-DAY NOTICE TO VACATE?
If you intend on vacating, you must submit your Notice to Vacate at least 30 days prior to the expiration of your lease contract via email, mailed letter or in person at our office. You can find a notice to vacate form under the Renter's tab.
WHAT MAILING ADDRESS DO I SEND MY RENT OR DOCUMENTS TO?
Ally Property Management & Real Estate
1447 10th Street
Gering, NE 69341
WHAT HAPPENS WHEN MY LEASE IS UP?
After the initial term of the lease, the lease automatically goes month-to-month. You may contact the office to sign another term lease, or you may stay month-to-month. A 30 day notice must be given before vacating.
WHAT IF I HAVE AN EMERGENCY AND THE OFFICE IS CLOSED?
If you are able to remedy a solution on your own until business hours (ex. shut off the main water valve), please do so. In case of emergency you may call our office after hours. If you don’t reach a live representative, leave a detailed message and someone will be in touch with you as soon as possible. We appreciate your understanding that not all vendors are available after hours and we use our discretion to determine what problems constitute an emergency. However, we will do our best to resolve problems in the quickest and most efficient means available.